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Service is at the very center of The MedInformatix Difference. That’s why we have technology teams standing by 24 hours a day, 7 days a week, to provide technical service and support to clients. Clients may contact us directly or access our MICentral Community to request immediate support, communicate about existing support cases, browse knowledge-base articles, and review MedInformatix User Guides.
Experience the MedInformatix solution up close and personal at the following industry events:
MICentral is the secure online community where MedInformatix users come together.
Engage one another to share ideas, insights and challenges
Interact with MedInformatix product development, technology and customer care teams
Access resources such as User Guides, a searchable knowledge base of support articles, and information on industry and government initiatives.
Everything is on the table every day at MICentral.
To receive access to MICentral, please contact ClientRelations@MedInformatix.com.
MedInformatix was one of the first in our industry to launch a Client Advisory Board initiative. Comprised of medical, technology, finance and administrative representatives from the MedInformatix client community, the board advises MedInformatix leadership and product development teams on a wide range of client-facing matters such as product feedback, customer service initiatives and health care industry issues, trends and topics . The Board is divided into Chapters by medical specialty, each meeting individually several times a year and jointly during the annual MedInformatix Summit.